On top of the validity of its reviews, some review sites are based solely on opinion rather than data. This may be why consumers tend to read four or more reviews before they’ve formed an opinion, even though the average physician rating is based on less than three reviews. “I’ve seen names show up on sites that I’ve never seen and some sites don’t even require a real name to authenticate a visit.” The source of comments is very important,” says Dr. “Some websites should be taken with a grain of salt. While there are many positives about having access to these reviews and ratings, Shajahan warns that there is also a danger in putting too much weight solely on comments on websites, especially those that don’t verify patients. Where some ratings and reviews fall short Comments about how the office is run or the doctor’s bedside manor are things you can’t always get insight to from a doctor’s profile. In addition to the star rating giving you an overall impression of the doctor, the patient reviews can also provide insights into more specific criteria that’s important to you. “Think convenience, friendliness of office staff, etc.” “Rating and reviews are helpful in learning things like wait times, provider availability, hours of operation, and some even include logistical questions about an office visit can be addressed in a review,” explains Dr. Asha Shajahan, Beaumont family medicine doctor, says it’s all too common for new patients to come in and reference recommendations they’ve found online. However, 91% of 18-34 year old consumers say they trust online reviews just as much. If you're like most people, your first step in seeking out a new physician is still word of mouth and personal recommendations. And that information can be found on an increasing number of websites: Google, Healthgrades, Vitals, RateMDs and even Yelp. Online ratings and reviews are available for nearly every type of product and service - and that includes doctors and doctors’ offices.īecause you want to feel confident when choosing new doctor or specialist, it shouldn’t be any surprise that nearly 50% of consumers surveyed say that a doctor’s reputation matters. How to navigate online ratings and reviews when choosing a new doctor
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |